RegalStoner – Terms and Conditions

Effective Date: November 19, 2024

Thank you for visiting RegalStoner. By accessing and using this website (the “Site”) or making a purchase from RegalStoner, you agree to abide by and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or purchasing products from us.

1. Acceptance of Terms

By accessing, browsing, or using this Site, or by placing an order with RegalStoner, you confirm that you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you are prohibited from using our Site.

We reserve the right to update or change these Terms and Conditions at any time, and you are encouraged to review this document periodically. The Effective Date of these terms will be updated each time changes are made.

2. Account Registration

  • Account Creation: In order to place an order on our website, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself.
  • Security: You are responsible for keeping your account information secure and for all activities that occur under your account. If you believe your account has been compromised, you must notify us immediately.

3. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions of the products on our website. However, we do not guarantee that the product descriptions, images, prices, or other content on the Site are accurate, complete, or error-free. We may modify product details, prices, or availability at any time without prior notice.
  • Availability: All products are subject to availability. If we cannot fulfill your order due to stock limitations, we will notify you as soon as possible and issue a refund if necessary.

4. Pricing and Payment

  • Pricing: All prices are listed in U.S. Dollars (USD) unless specified otherwise. Prices are subject to change without notice.
  • Payment Methods: We accept the following payment methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment methods as available
  • Taxes: Sales tax may be applied based on your shipping address and in compliance with local tax laws. The applicable tax will be calculated during checkout.

5. Order Processing and Acceptance

  • Placing an Order: By placing an order through the Site, you are making an offer to purchase products. After we receive your order, you will receive an order confirmation email. This email does not indicate our acceptance of your order.
  • Order Acceptance: Orders are subject to acceptance by RegalStoner, which may be subject to product availability or other factors. Once your order is processed, you will receive an email confirming that your order has been accepted.
  • Order Cancellations: Orders may be canceled before they are shipped by contacting us at info@regalstoner.com. Once an order has been shipped, it cannot be canceled, but you can request a return under our Refund and Returns Policy.

6. Shipping and Delivery

  • Shipping Methods: RegalStoner offers various shipping options, including Standard Shipping, Expedited Shipping, and Overnight Shipping. Shipping fees are calculated at checkout and depend on the destination and shipping method.
  • Shipping Times: We aim to process and ship orders within 2-3 business days after your order has been confirmed. Delivery times will vary based on your location and the shipping method chosen.
  • Shipping Address: Please ensure that your shipping address is correct at the time of checkout. RegalStoner is not responsible for lost or delayed packages due to incorrect or incomplete address information.
  • International Shipping: We offer international shipping to many countries. Please note that customs fees, import duties, and taxes are the responsibility of the buyer and will be added to your total order cost during checkout.

7. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, we accept returns of unused and unworn items in their original packaging within 14 days of receiving your order. Certain items, such as customized or engraved products, may not be eligible for return.
  • How to Return: To initiate a return, please contact us at info@regalstoner.com. We will provide you with return instructions and a return authorization number.
  • Refunds: Once we receive and inspect the returned items, we will process a refund to your original payment method. Shipping charges are non-refundable, and you will be responsible for return shipping costs unless the item is defective.
  • Exchanges: If you would like to exchange an item, please contact us. You will need to return the original item and place a new order for the desired product.

8. Product Warranty

  • Warranty Coverage: RegalStoner offers a limited warranty on jewelry items against manufacturing defects for 1 year from the date of purchase. This warranty does not cover damage caused by misuse, accidents, or natural wear and tear.
  • Warranty Claims: To initiate a warranty claim, please email us at info@regalstoner.com with a description of the issue and a copy of your order confirmation. We may require photos of the product to process your claim.

9. Intellectual Property

  • Ownership: All content on the Site, including text, images, logos, graphics, videos, and other materials, is the property of RegalStoner or our content providers and is protected by intellectual property laws.
  • Use of Content: You may not copy, modify, reproduce, distribute, or otherwise use any content from this Site without our express written consent.

10. Privacy and Data Protection

  • Privacy Policy: By using our Site, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our full Privacy Policy for more details.
  • Data Security: We use SSL encryption technology to ensure that your personal and payment information is securely transmitted. However, we cannot guarantee the absolute security of your information.

11. Prohibited Activities

You agree not to engage in any of the following activities while using the Site:

  • Violate any applicable laws or regulations.
  • Use the Site for fraudulent purposes or to impersonate any person or entity.
  • Disrupt the functionality of the Site or attempt to gain unauthorized access to any part of the Site or our systems.
  • Post or transmit any content that is defamatory, offensive, or harmful.

12. Limitation of Liability

  • Limitation: RegalStoner’s liability for any claim relating to the Site or products is limited to the total amount you paid for the product in question. We are not responsible for any indirect, incidental, or consequential damages arising from your use of the Site or the products.
  • Force Majeure: RegalStoner is not liable for any delays or failure to perform due to events beyond our reasonable control, including acts of nature, war, terrorism, or system failures.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the state of New York, USA, without regard to its conflict of laws principles.
  • Dispute Resolution: Any disputes arising from or related to these Terms and Conditions will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA), with the location of arbitration in New York, USA.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: info@regalstoner.com
  • Phone: (386) 397-1797
  • Mailing Address:
    10506 Suwannee St White Springs, Florida(FL), 32096

Thank you for shopping with RegalStoner! We look forward to providing you with fine jewelry and exceptional customer service.